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Improving Intra and Extra Communications in Dealing Workflows

Arguably, it is our unprecedented ability to communicate that defines the modern world. Global telecom networks, increasingly sophisticated hardware, cloud computing, and a range of smart apps make it easier than ever to communicate and collaborate with people regardless of their location. However, when it comes to dealing workflows, it is often friction in communication processes that delays trades and hampers productivity the most.

This is as true of intra-communications between sales and trading desks, as it is of extra-communications between financial institutions and their clients. The situation will be all too familiar to dealers: that continual game of communications “ping pong” as client firms, sales teams, and traders discover, agree, and confirm a price. 

The voice and chat tools used to facilitate these communications by and large predate digital progress, and require time-consuming and error-prone manual interventions across the workflow. What’s more, sales and trade teams are more often than not siloed, whereas greater integration and shared services would help facilitate smoother communications. 

That’s why at Wematch.live we champion a digitized approach to workflows that delivers seamless connectivity between internal teams and external partners, making business faster, easier, and more scalable. Through the Wematch Platform, dealers can replace multiple workflow and communications tools with a single, easy-to-use, cloud-based digital platform that integrates trade data and processes to provide clients, sales teams, and traders with a common, real-time view of end-to-end trades. 

The approach drives efficiency and helps dealers optimize their trades by creating a shared global view of activity across sales and trade functions. Meanwhile, the platform improves’ institutions’ client propositions by enabling sales teams to actively manage clients’ trade lifecycle flows on their behalf.

In our digital age of seamless communications, there’s no reason why financial institutions should make do with outdated technologies and cumbersome processes. Get in touch with us and discover how our digitized tools turbocharge productivity and enable a communications workflow fit for our digital age. 

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